DineSave Partner Terms and Policies

1. Partnership Agreement
1.1 Purpose

  • By partnering with DineSave, restaurants agree to use the platform to create and promote dining deals to attract diners and increase foot traffic.

  • This partnership is designed to be mutually beneficial, helping restaurants grow revenue and diners save money

1.2 Duration

  • The agreement is valid from the date of acceptance and remains in effect unless terminated by either party as per the termination clause.

2. Commission Structure
2.1 Commission on Redeemed Deals

  • Restaurants pay a commission fee only for redeemed deals.

  • Standard Rate: 5% of the final bill amount after the discount.

2.2 Adjustments

  • DineSave reserves the right to review and adjust commission rates with prior notice of at least 30 days.

  • Standard Rate: 5% of the final bill amount after the discount.

3. Deal Creation and Management
3.1 Creating Deals

  • Restaurants are responsible for creating accurate and attractive deals on the DineSave platform.

  • Deals must include:

  • Discount type (percentage or fixed amount).

  • Validity period (start and end dates, time of day if applicable).

  • Terms and conditions (e.g., “Valid for dine-in only”).

3.2 Modications and Deactivations

  • Restaurants can edit or deactivate deals at any time.

  • Deactivating deals does not retroactively affect deals already claimed by diners.

3.3 DineSave’s Rights

  • DineSave reserves the right to deactivate deals that:

  • Violate platform policies.

  • Receive consistent negative feedback from diners.

  • Are flagged as misleading or inappropriate.

4. Payments and Invoicing
4.1 Payment Terms

  • Restaurants will receive a monthly invoice detailing:

  • Total redeemed deals.

  • Commission fees owed to DineSave.

4.2 Payment Deadline

  • Payment must be made within 15 days of invoice receipt.

  • Late payments may incur a 2% late fee.

4.3 Refund Policy

  • DineSave does not provide refunds for redeemed deals unless determined necessary under exceptional circumstances.

4. Payments and Invoicing
5.1 Accurate Information

  • Restaurants must ensure that all information provided (e.g., deal details, terms, and conditions) is accurate and up to-date.

5.2 Fulfillment of Deals

  • Restaurants are required to honor all claimed and redeemed deals as per the terms specified on the platform.

5.3 Compliance

  • Restaurants must comply with all local laws, including but not limited to tax regulations and health and safety standards. required to honor all claimed and redeemed deals as per the terms specified on the platform.

6. Responsibilities of DineSave
6.1 Platform Availability

  • DineSave will make every effort to ensure the platform is available and operational at all times.

  • Scheduled maintenance or unforeseen outages will be communicated promptly

6.2 Data Insights

  • DineSave provides real-time analytics to help restaurants monitor deal performance and optimize results.

6.3 Support

  • DineSave offers customer and technical support to assist restaurants with platform usage and troubleshooting.

7. Termination
7.1 By Either Party

  • Either party may terminate the partnership with 30 days written notice.

7.2 Immediate Termination

  • DineSave reserves the right to terminate the partnership immediately if the restaurant:

  • Violates platform policies.

  • Fails to honor deals.

  • Engages in fraudulent or unethical practices.

8. Confidentiality

  • Restaurants agree to keep all proprietary information, including analytics, diner data, and platform details, confidential and not disclose it to third parties.

9. Intellectual Property

  • All rights to the DineSave platform, including the DSRE-AI algorithm, design, and branding, remain the sole property of DineSave.

  • Restaurants may use DineSave marketing materials (e.g., logos, banners)only for purposes outlined in this agreement.

10. Dispute Resolution

  • Any disputes arising from this partnership will be resolved through negotiation. If unresolved, disputes will be subject to arbitration in Luxembourg.

11. Liability

  • DineSave is not liable for:

  • Losses incurred due to diner

  • Technical issues beyond its control (e.g., internet outages).

  • Restaurants are responsible for complying with all applicable laws and delivering services as promised.

12. Amendments

  • DineSave reserves the right to amend these terms with prior notice of at least 30 days.

13. Contact Information

  • For support or questions regarding this agreement:

  • Email: partners@dinesave.lu

Acceptance of Terms

  • By signing up for DineSave, you agree to the terms and policies outlined in this document.